Startups can use virtual assistants to assist with inbox management, social media content, online customer support, and basically any task that does not require them to appear in person.
A virtual assistant is a remote employee who assists with various business operations. Startups can use virtual assistants to assist with inbox management, social media content creation, and online customer support, among other tasks that do not require them to physically be present.
Certain virtual assistants focus on a particular task or industry. For instance, some virtual assistants specialize in marketing, while others work exclusively in the technology industry. Specialized Virtual Assistants frequently charge a premium due to their more focused skill set. However, there are also general virtual assistants who are capable of handling a variety of tasks and collaborating with businesses across a variety of industries.
Virtual assistants have existed since the 1980s when organizations such as ABSSI and Home Secretaries were founded to assist mothers seeking work-at-home opportunities. The niche, on the other hand, exploded in popularity as home internet usage became more widespread throughout the world.
And it continues to expand. Indeed, Gartner, Inc. predicts that by 2021, approximately a quarter of digital workers will be using virtual assistants on a daily basis. If your small business has not yet embraced this growing trend, the following are several compelling reasons to reconsider.
They Put Processes in Place
Every year, inefficiencies cost businesses between 20% and 30% of their revenue. These inefficiencies are frequently caused by a lack of processes. Processes can range from automated invoicing to canned responses in Gmail.
Because they are so busy with their day-to-day operations, many business owners do not take the time to establish these processes. Hiring a virtual assistant allows you to set up these processes without having to focus on them. Give your VA a list of processes you'd like to implement or hire someone with experience implementing business processes so they can identify inefficiencies on their own. Even when your Virtual Assistant isn't on the clock, this can help your company run more efficiently.
They Filter Communication
Not every email, phone call, or live chat message you receive is worth responding to. Some may simply receive a canned response or a quick response that does not necessitate your personal attention.
Hiring a virtual assistant to manage your inbox or other modes of communication allows them to filter out messages that don't require a thoughtful response. This allows you to concentrate on those other messages rather than being constantly overwhelmed by an overflowing inbox.
They Capture and Organize Data
Businesses today have greater access to data than ever before. Your data is critical for assisting you in making decisions about your company's future. Too much of it, however, can be overwhelming and distracting.
Furthermore, gathering and organizing all of your data can be a time-consuming task. You can have your virtual assistant organize and share all of your web analytics and customer data with you in digestible reports or updates. This allows you to more quickly access the information that is relevant to your business at the time, without having to sift through minute details for hours on end.
They Complete Tedious Daily Tasks
Data entry and Internet research are typically time-consuming tasks that do not necessitate the attention of a high-level team member. They are, however, still necessary for your business. By delegating these tasks to a virtual assistant, you can be confident that they will be completed without devoting significant time from your own day while saving managers and specialized employees from having to focus on them.
They Let You Focus on What You Do Best
Most business owners have a niche. Perhaps you create software or assist other businesses in developing marketing strategies. However, when you start a business, you must also handle support tasks such as bookkeeping and marketing. If you're not good at these things, you might end up wasting a lot of time learning the ins and outs of battling through trial and error.
Hiring a specialized Virtual Assistant allows you to outsource the tasks that you struggle with. You can be confident that the tasks will be completed competently — possibly even better than you would have done on your own. And it frees up a lot of time for you to focus on things you're actually good at. It also allows you to focus on growing your business rather than getting bogged down in day-to-day operations. This is especially useful for solopreneurs or small businesses where the owner must wear multiple hats at the same time.
If you would like to talk about your business and how I can help you, contact me now.
credit to SBA
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